If you are a veteran or dependent that uses benefits from the Department of Veterans Affairs then it’s great to know that there is a CHAMPVA customer service number reach if you need assistance. You may need to speak directly to a customer service representative if you have questions or concerns regarding your benefits. You can also reach them online on the Department of Veterans Affairs website or reach out to them on social media. If you are looking for more information on CHAMPA and the customer service options available to you, then check out the rest of this article!
CHAMPVA Customer Service Number
If you need to contact the Department of Veterans Affairs regarding CHAMPVA you can reach their customer service call center Monday through Friday from 8:05 a.m. to 7:30 p.m. EST. The number is 1-800-733-8387.
Typically, speaking to a live person is often your best option if you have a specific question regarding your benefits. There are also self-service options to help assist you over the phone. These include:
Eligibility, Other Health Insurance (OHI) Coverage, and Claims Interactive Voice Response System: 800-733-8387 (Available 24 hours a day, seven days a week). This number can also be used to order forms and applications. You can also check the eligibility status of a beneficiary or payment of claim through this phone number. You must have the beneficiary’s Social Security number and your tax ID information.
Eligibility/Claims Status Inquiry 800-845-6592
CHAMPVA Email/Contact Form
There is not a specific email address to contact the CHAMPVA division. However, you can fill out a form online to inquire about your benefits, leave a comment, or ask any other questions here: https://iris.custhelp.va.gov/app/ask.
CHAMPVA Mailing Address
If you would prefer to contact CHAMPVA via the postal service for questions, concerns, claims, or billing information you can contact them at the following mailing address:
Denver, CO 80246-9063
CHAMPVA Live Chat
Unfortunately, there is no live chat on the Department of Veterans Affairs website to discuss CHAMPVA. There are ways to connect with the department online through social media
CHAMPVA Customer Support Website
Contacting the Department of Veterans Affairs directly can help you access more information about CHAMPVA, or you can inquire about your benefits and the program here: https://iris.custhelp.va.gov/app/ask.
You can also visit the contact section on CHAMPVA here: https://www.va.gov/COMMUNITYCARE/programs/dependents/champva/index.asp#contact
This site will let you know customer service phone numbers, access links, and customer service hours.
CHAMPVA Social Media Accounts
CHAMPVA is run by the Veterans Affairs Department, so the social media platforms they use are focused on that specific department. CHAMPVA is just one of the programs they offer. They have videos on explanations benefits and Facebook, Twitter, and their blog serve as excellent resources for individuals to reach out and ask questions about their coverage and benefits. They are also a great education tool for those who are unaware of the program. Social media is an excellent way to find customer service at the touch of your fingertips.
CHAMPVA’s social media accounts include:
CHAMPVA’s Facebook: https://www.facebook.com/VeteransAffairs
CHAMPVA’s Twitter: https://twitter.com/DeptVetAffairs/
CHAMPVA’s Blog: https://www.blogs.va.gov/VAntage/
CHAMPVA’s Flickr: https://www.flickr.com/photos/VeteransAffairs/
CHAMPVA’s Instagram: https://www.instagram.com/deptvetaffairs/
CHAMPVA’s YouTube: https://www.youtube.com/user/DeptVetAffairs
CHAMPVA stands for the Civilian Health and Medical Program of the Department of Veterans Affairs. CHAMPVA is a medical program that gives federal benefits for veterans, dependents, and survivors. The comprehensive VH health care program shares the cost of covered health care services and supplies with eligible beneficiaries. The program is based in Denver, Colorado and is administered by the Veterans Health Administration Office of Community Care. CHAMPA covers most health care that is medically and psychologically needed. Pharmacy benefits such as Meds by Mail is also included for medication delivery to the home. A guide is offered to those who are eligible for full benefits.