Cigna Customer Service Number

Cigna is an international health, accident, and travel insurance company that offers a range of customer service numbers. We will show you which number to dial whether you want to find out about the different insurance plans, update your billing information, or make a claim. Whether you live in the USA, UK, or New Zealand, we will let you know the right numbers to call for your country.

We will also find out how to get answers by email and by using the company’s online contact form. If you wish to contact the company by mail, we will help you determine which mailing address to use.

Lastly, we will supply links to the company’s customer support pages and social media accounts.

Cigna Customer Service Number

Cigna operates a range of customer service numbers for its US customers.

• Current Cigna customers can call the company’s member support number on 1-855-226-0509.
• To change your medical/dental insurance payment plan call 1-877-484-5967. This number is available Monday to Friday, 8am-8pm.
• If you have lost your dental ID card, then call 1-800-244-6224.
• If you have lost your medical ID card, then call 1-866-494-2111.
• To order prescriptions, you should call 1-800-285-4812.
• To get a free quote on supplemental insurance plans call 1-855-373-8008. This number is available Monday to Friday, 8am-10pm ET.
• If you already own a Cigna supplemental insurance plan then call 1-866-459-4272 for assistance. This number is available Monday to Friday, 9am-6pm ET.
• For information about Cigna’s life, accident, and disability insurance policies contact 1-888-842-4462.
• To contact the Cigna behavioral health department call 1-800-433-5768.

Cigna UK policyholders or those interested in purchasing a policy should use the numbers below.

• To get information on the prices and structure of different policies contact 0330-100-9349.
• To make a claim on a travel insurance policy call 0330-100-6403.
• For information about a current legal protection policy call 0330-100-9513.

If you’re a Cigna New Zealand policyholder or interested in purchasing a policy, then you can use the numbers below to contact the company.

• To make a claim or to make a general inquiry call 0800-900-047. If calling from overseas dial 0064-4-931-9772. These numbers are available Monday to Friday, 8am-6pm.
• To get a free quote on various policies call 0800-244-009.
• For help with an insurance policy application call 0800-244-623. This number is available Monday to Friday, 8.30am-5pm.

Cigna Contact Form/Email Address

The company operates a range of email addresses and online contact forms so that its customers can get in touch. Just select your country below and then look for the relevant email address/contact form. This will assure your message makes it to the correct department.

UK:

• existingbusiness@cignainsurance.co.uk for current policy inquiries.
• info@cignainsurance.co.uk for information about legal protection policies.
• plymouth@cignainsurance.co.uk to make a complaint about your health/travel/accident insurance policy.
• legal.claims@cignainsurance.co.uk to make a complaint about your legal insurance policy.

New Zealand:

• https://www.cigna.co.nz/contact-us/ to use the company’s online contact form. This can be used for giving feedback, making a complaint, and making a claim.
• nz@cigna.com to make a claim.
• nz@cigna.com for help with your insurance policy application.

 Cigna Mailing Address

The company’s USA, UK, and New Zealand mailing addresses are shown below.

USA:

For information about Cigna supplemental insurance policies, you can write to:

Cigna Supplemental Benefits
P.O. Box 26580
Austin, TX 78755-0580

To contact the Cigna behavioral health department write to:

Cigna Behavioral Health
11095 Viking Drive
Suite 350
Eden Prairie, MN 55344

You can also give feedback by writing to the company headquarters at:

Cigna Corporate Headquarters
900 Cottage Grove Road
Bloomfield, CT 06002

UK:

The main mailing address for insurance policy inquiries is:

Cigna Insurance Services

1 Drake Circus

Plymouth PL1 1QH

NZ:

You can send inquiries and travel insurance claims to:

P.O. Box 24031

Wellington 6142

Cigna Customer Support Website

The main https://www.cigna.com site is the best source of information. If you scroll down to the bottom of the site, you will see an “I want to” section. This has links to relevant information for selecting health insurance, finding a doctor, and finding out about drugs and prescriptions.

You also find FAQs at https://www.cignahealthbenefits.com/en/plan-members/faqs and https://www.cigna.com/individuals-families/understanding-health-insurance/health-insurance-basics-faq.

The Cigna UK travel insurance FAQs section is located at https://www.cignainsure.co.uk/faqs.

The Cigna New Zealand FAQs section is located at https://www.cigna.co.nz/faq/.

 Cigna Social Media Accounts

The company holds a range of social media accounts to help it connect with its customers.

For Facebook, visit https://www.facebook.com/CIGNA/

For YouTube, visit https://www.youtube.com/user/cigna

For Twitter, visit https://twitter.com/Cigna

For Google+, visit https://plus.google.com/+cigna

For LinkedIn, visit https://www.linkedin.com/company/cigna

About Cigna

Cigna is an American health services company that provides health, medical, accident, travel, and disability insurance to people around the globe. The company has over 40,000 employees, operates in over 30 countries, and manages over $50 billion worth of assets.

The company was first created in 1982 when the Connecticut General Life Insurance Company and the INA Corporation merged together. These were two of the USA’s major health services companies, and this merger is what kick-started Cigna into becoming the worldwide brand that it is today. Following the merger, the company experienced exponential growth: developing its business throughout the USA and worldwide.

The company headquarters are located at 900 Cottage Grove Road, Bloomfield, Connecticut, U.S.

Cigna Headquarters Location Map