Coventry One Customer Service Number

Managing your healthcare insurance can be a troubling experience, and that’s why the Coventry One customer service number is around the clock. Coventry One has been providing essential insurance services for customers all over the United States as part of the Aetna family of companies. If you’re looking for reliable coverage from a provider that’s looking out for you, anyone can give Coventry One several calls. They’ll be there to see you through some of life’s greatest healthcare challenges and do everything they can to ensure that your treatments are covered, your referrals processed, and your authorizations handled quickly.

Coventry One Customer Service Number

Are you looking for contact information on the doctors or physicians in your network who can serve you? Trying to understand the ins and outs of deductibles vs. out-of-pocket expenses? Wondering what services you can get on your coverage and what medications are on your formulary? Grab the phone and call the experts at Coventry One, and they’ll be able to aid you with all your healthcare insurance concerns. From the number of times a year you can see a chiropractor to whether alternative medicine treatments like acupuncture are covered, you’ll get all the information you need from this expert team of medical professionals.

Coventry One Customer Service Number: Reach their support team telephone number at 1-800-937-6824 for help with insurance plans, coverage details, and more.

Coventry One Email Address

Coventry is a little unusual among healthcare insurance providers in that they’ll answer email inquiries without logging into an account. While limited due to HIPAA regulations, Coventry One provides email support for general inquiries at cssupport@cvty.us.com.  

Coventry One Mailing Address

Send written correspondence or inquiries to: 

5210 E.
Williams Circle,
Suite 220,
Tucson, AZ 85711

Coventry One Social Media

Coventry LinkedIn keeps you connected with industry insights and company updates.

Who Needs to Contact Coventry One Customer Service?

• Policyholders: Individuals enrolled in Coventry One health plans, including families and seniors, who need assistance or information regarding their health coverage.
• Prospective Customers: People considering Coventry One for health insurance and seeking detailed information about plans and coverage options.
• Healthcare Providers: Doctors, hospitals, and other healthcare entities needing to verify coverage, understand benefits, or manage consent preferences for patients insured under Coventry One.

Why Would Someone Need to Contact Them?

• Plan Details and Benefits Inquiry: For understanding the specifics of any health insurance plan, including coverage limits, deductibles, and inclusions like Medicare Advantage.
• Billing and Payment Queries: For assistance with premiums, fees, and understanding charges on insurance statements.
• Healthcare Services Information: To clarify the extent of coverage for various medical treatments and services.

When Should a Customer Contact Them?

• During Open Enrollment: Select or change health plans during designated enrollment periods.
• Upon Receiving Medical Services: For clarifications on coverage and claims post healthcare treatment.
• Policy Changes or Updates: When updating personal information or changing plan details.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

• Health Insurance Coverage Queries: Information on what the health plans cover, including special programs like Medicare Advantage.
• Understanding Insurance Terms and Benefits: Clarification on insurance terms, benefits, and how to utilize the plan effectively without difficulty.
• Assistance with Claims and Billing: Support for filing claims, understanding billing statements, and resolving payment issues.

What Would Be Helpful to Know?

• Privacy and Data Management: Information on how Coventry One handles personal data, consent preferences, and the use of advertising partners.
• Accessibility and Support for Special Needs: Services and support available for individuals with special healthcare needs or requiring social services.
• Fraud Protection Measures: Understanding Coventry One’s efforts in protecting customers against insurance fraud.
• Availability of Enhanced Online Functionality: Utilizing online tools for a more personalized web experience, including health plan management and health care tracking.
• Network of Physicians and Healthcare Providers: Access to Coventry One’s network of healthcare providers and how to find participating physicians or hospitals.

About Coventry One

• A Subsidiary of Aetna: Focused on delivering diversified insurance offerings to various sectors, including health plans and workers’ compensation.
• Customer-Centric: Recognizing the importance of accessibility, Coventry One provides resources and tools to manage healthcare effectively.

Coventry One Headquarters Location Map