Florida Blue Customer Service Number

The Florida Blue Foundation provides its members health insurance benefits, including access to virtual care, low-cost providers, and 24-hour support. Through Florida Blue, customers can learn about Medicare, search through their available health insurance plans, renew their plans yearly, and receive their coverage benefits for all medical expenses. Customers experiencing issues with their healthcare coverage can contact Florida Blue’s customer service team in the following ways we’ll share in this article.

Florida Blue Customer Service Number

You can call Florida Blue’s customer service number for ongoing support with issues such as treatment authorizations, HMO coverage filing claims, receiving monthly health statements, member resources, and other concerns. If you’re a Florida Blue member, you can find a comprehensive list of customer service numbers below, including service numbers for agent centers, medical employees, medicare members, and more. Essentially, this is the best way for you, as a Florida Blue member, to learn how your health coverage works!

Florida Blue Customer Service Number: 800-352-2583
Florida Blue Customer Service TTY/TDD: 800-955-8770

Hours of Operation: Mon – Fri: 8 am to 6 pm ET

Here are the numbers for other departments within Florida Blue.  TTY/TDD callers can be connected with any of these departments.

• Florida Blue Medicare Information: 800-926-6565
• Florida Blue Special Investigation Unit: 800-267-3156
• Florida Blue Employers & Benefit Administrators: 866-946-2583 
• Florida Blue Physicians & Providers: 800-727-2227
• Florida Blue Florida Blue Centers: 877-352-5830 
• Florida Blue Media Inquiries: 904-905-7864

Florida Blue Mailing Address

Members seeking correspondence with Florida Blue, including filing claims, medical disputes, replacing their member ID card, health insurance enrollment, and other concerns, can contact Florida Blue through the mailing address listed below.

Florida Blue Mailing Address (General Inquiries):

Florida Blue Medicare Mail
P. O. Box 45296
Jacksonville, FL 32232-5296

Florida Blue Mailing Address (Payments):

Florida Blue Medicare
Plan Payments
P.O. Box 660289
Dallas, TX 75266-0289

Florida Blue Email Address

Customers can use the email address listed below for email correspondence with Florida Blue to connect with a representative. Customers can inquire about their health coverage benefits, member account information, and enrollment opportunities for care programs and providers through their email address. They can also address questions and issues with their services to determine if they have the right plan for their special needs.

Florida Blue Email Address: carememberoutreach@bcbsfl.com

Florida Blue Help Center

Florida Blue’s FAQ center provides a comprehensive overview for consumers seeking information about their coverage plans, member accounts, health plan enrollments, and other concerns related to their medical care. Through this page, customers can track an individual claim and find solutions by searching the list of topics and guides available. They can also gain access to member forms, money-saving tips, and health resources from their website.

Florida Blue Help Center: https://www.floridablue.com/members/tools-resources

Florida Blue Mobile App

Customers can manage their healthcare coverage, member accounts, and enrollment opportunities through Florida Blue’s mobile app. They can also shop Medicare plans and search for health options and providers anywhere. The Florida Blue mobile app is available for both IOS and Android devices.

• Google Play: https://play.google.com/store/apps/details?id=com.bcbsfl.mobile.android 
• Apple Apps: https://apps.apple.com/us/app/florida-blue/id433457624

Florida Blue Social Media

Customers wishing to connect with a Florida Blue Center can do so through their social media. Within these platforms, members can learn about updates to enrollment, membership forms, coverage changes, and the latest news from the company. Members can also use social media to connect to a Florida Blue agent by messaging their online profiles.

• Florida Blue Facebook: https://www.facebook.com/floridabluehealth 
• Florida Blue Twitter: https://twitter.com/flblue 
• Florida Blue LinkedIn: https://www.linkedin.com/company/florida-blue/
• Florida Blue YouTube: https://www.youtube.com/floridablue

About Florida Blue

Florida Blue is a subsidiary insurance company of the Blue Cross Blue Shield Association, a federation of 35 health insurance companies throughout the United States. Florida Blue provides health insurance plans to residents in the state of Florida and has been in operation for over 70 years, providing health equity for individuals, families, and businesses.

Customer Service Number: 800-352-2583 

Address:

4800 Deerwood Campus Pkwy.,
Jacksonville, FL 

Website: http://www.floridablue.com/ 

Contact Points: Phone 

Services Supported: Medical Insurance

Florida Blue Headquarters Location Map