GreatCall Customer Service Number

By calling the GreatCall customer service number, you are setting yourself up for personalized customer support from one of America’s most established Health and Safety solutions providers connecting older adults to helpful technologies. Using the phone number allows you to contact a member of their support staff. They’ll connect you with a care advisor, care advocate, service provider, or an urgent response agent from their lively team. Still, the GreatCall website also shows many other ways of contacting the company, including email and traditional mail. 

GreatCall’s skilled customer care professionals often help customers with their varied products, including Jitterbug Flip, Jitterbug Smart, the Lively Mobile medical alert device, Lively Wearable, Healthsense, Dashboard, and HealthNotes. Customers often inquire about options for paying bills, additional charges and information appearing on billing statements, signing the contract for a plan, the company’s coverage in the U.S., returning products, and the MyGreatCall online platform. Whether you are a MedCoach, 5 Star, or Urgent Care service or just a user of a GreatCall product, the information you desire will be available by contacting the company’s customer service department.

GreatCall Customer Service Number

When you’re looking for assistance with GreatCall’s assortment of services, the following phone number is your best bet. These support center agents will help you learn about finding a service provider, care advocate, or support material related to your care. These experts can also help you update your personal information page, get details about billing, their urgent response service, and location information for services. They can also help connect patients with Jitterbug Phone and Lively Mobile medical alert device services and an urgent response button service for elderly and high-risk patients. During these calls, they’ll cover the data plan, 30-day return policy, video chat options, and the details of how the urgent response service works. Their overall goal is to meet customer expectations in every call.

Lively / GreatCall Customer Service Number: 800-733-6632

GreatCall Mailing Address

Traditional mail is not the fastest or most helpful way to communicate with the company. However, for particular inquiries, a customer service representative may instruct you to send mail to the GreatCall corporate offices in San Diego, California. For the Customer Service department, you can do so by using the following address:

Lively / GreatCall Mailing Address:

Lively from Best Buy Health
7601 Penn Avenue South,
Richfield, MN 55423

GreatCall Customer Support Website

The GreatCall Customer Support Website is a thorough and comprehensive series of pages that provides ample educational and informational resources regarding the company’s services, products, and other information. The site is divided into three categories: Contact Information, GreatCall Product Information, and Frequently Asked Questions. However, the abundance of information contained on their website is significant. The site also provides Customer Reviews, information about the Refer-a-Friend Program, Health & Safety forms, and Payment & Returns resources.

Lively / GreatCall Customer Support Website: https://www.lively.com/support/

GreatCall Email & Contact Form 

GreatCall’s customer service team can be reached by email or by filling out the online contact form, which is available on their website. The form lists departments to which you can send your inquiry, including Customer Service, Mobile App Support, Privacy Concerns, and many others. If the phone lines are busy and you do not want to wait on hold, this can be the fastest way to receive the required help.

Lively / GreatCall Contact Form: https://www.lively.com/support/contact-us/

GreatCall Social Media

GreatCall uses its social media presence to share new product information, reviews, and promotions with its customers and followers through articles, videos, and photos. It also shares blog posts about aging with grace and other inspirational content related to the company’s themes and values. Beyond product advertisements, GreatCall uses Facebook to share blog posts that educate people about aging, caregiving, and more.

• Lively / GreatCall Facebook: https://www.facebook.com/LivelySoc
• Lively / GreatCall Instagram: https://www.instagram.com/LivelySocial
• Lively / GreatCall YouTube: https://www.youtube.com/lively
• Lively / GreatCall LinkedIn: https://www.linkedin.com/company/best-buy-health

About GreatCall 

GreatCall aims to allow older adults to form a healthy relationship with technology throughout the United States. The goal is to allow them to keep their independence in a swiftly changing world. Their efforts to provide independent and easily accessible emergency services have resulted in their winning awards for customer care and earned incredible acclaim for their line of products and services, which have benefitted many people.

GreatCall Headquarters Location Map