Health First Customer Service Number

Health First’s customer service is renowned for its commitment to excellence and dedication to its members. Emphasizing a “health first” approach, they prioritize the well-being and satisfaction of every individual they serve. Their services extend across various health-related domains, including mental health, child health plans, and long-term care, ensuring comprehensive coverage for diverse needs. 

Health First operates within the framework of the Medicaid program and offers health plans that are particularly tailored for different demographics, such as senior health partners and individual family plans. Their human service is not just about providing health insurance. It’s about offering a life improvement plan, aligning with their holistic care and assistance philosophy.

Health First Customer Service Number

The Health First customer service number is a vital link for immediate assistance and inquiries for members and prospective clients. This contact point is instrumental in addressing various queries related to health insurance plans, including Medicaid managed care, Medicare Advantage plans, and private health insurance. 

Available 7 days a week, the customer service team is equipped to provide support on various aspects like coverage details, claims, medication-related questions, and more. This number also serves as a gateway for accessing other member services, such as provider services and broker services, ensuring that every individual receives tailored support suited to their specific healthcare needs.

To contact Health First customer care for health plans: dial 1-800-716-7737 (TTY/TDD relay: 1-800-955-8771) for Medicare members, Available from 8 am to 8 pm and Saturdays from 8 am to noon. From October 1 to March 31, they are available 7 days a week from 8 am to 8 pm 

Individual/Commercial: 1-855-443-4735 (TTY/TDD relay: 1-800-955-8771). Available 8 am to 6 pm EST.

Health First Mailing Address

The mailing address of Health First serves as a critical contact point for members who prefer or require traditional mail communication. This address is essential for various offline transactions and inquiries related to health insurance, including health plan applications, claims submissions, and documentation for Medicaid managed care or Medicare Advantage plans. Health First ensures that correspondence through their mailing address is handled with the same level of professionalism and promptness as their digital channels. 

Members and providers can send letters to this address to access services such as medication requests or to communicate with member services regarding their health coverage. Ensuring inclusivity in customer service is essential for those who might not have ready access to digital communication, ensuring inclusivity in customer service. The mailing address is also a vital link for submitting critical documents, which are integral to maintaining accurate and up-to-date health records for all members.

If you want to send mail to Health First, you can send letters to the company headquarters in Florida. Just remember that this is by far the slowest way to get in touch with Health First. If you have urgent matters, you should use other forms of communication instead. Below is the full mailing address for Health First:

Health First Mailing Address:

6450 US Highway 1,
Rockledge, FL 32955

Health First Customer Support Website

Health First “Find a Health Plan” is a crucial resource for those seeking health insurance plan options. Accessible via their website, this page provides a user-friendly interface where individuals can explore a variety of health plans, including Medicaid managed care, Medicare Advantage plans, and private health insurance. The support page is also a valuable resource for accessing links to critical services like privacy notices and medication guidelines. It embodies Health First’s commitment to making health plan selection an informed and accessible process for everyone.

Health First Customer Support: https://hf.org/health-first-health-plans/find-plan

Health First Social Media

Health First’s presence on social media is a testament to its commitment to accessible and interactive customer service. Through platforms like Facebook, Twitter, and Instagram, they offer a dynamic space for members to stay informed about the latest in health care, insurance updates, and wellness tips. Their social media channels are an essential link between Health First and its community, allowing for real-time updates, health advisories, and even personalized assistance. 

These platforms are also a valuable resource for promoting health awareness and community engagement, featuring content related to mental health, child health plans, and health coverage. Additionally, social media provides a conduit for Health First to announce new programs, such as the Life Improvement Plan or updates in Medicaid program policies. This digital outreach is crucial in fostering a connected and well-informed member base across the United States.

• Facebook: https://www.facebook.com/HealthFirstFlorida/
• Twitter: https://twitter.com/Health_First
• YouTube: https://www.youtube.com/channel/UCiZF1oZpsu0A4zU6t-dnPxg 
• LinkedIn: https://www.linkedin.com/company/health-first/
• Instagram: https://www.instagram.com/HealthFirstFlorida/ 

About Health First

Health First, a prominent entity in the United States healthcare sector, has established itself as a key player in providing quality health coverage. Health First offers a range of health plans, including individual family plans and small business plans. They are deeply integrated into the community, with a presence in community offices and collaboration with local health departments. 

Their commitment extends beyond just offering insurance. They are actively involved in enhancing community health through various programs and partnerships. Health First’s focus on integrating health insurance with comprehensive health care makes them a significant contributor to the health and well-being of their communities.

Health First Headquarters Location Map