You’ve come to the right place if you are looking for the IBX customer service number. The service agents who work for IBX, or Independence Blue Cross, are specially trained to take care of any of the insurance issues you may face. Once you have connected with them, a representative can assist you in enrolling in individual or business insurance plans, find a doctor in your network, determine if you are eligible for Medicare, file a claim, or find resources for pain management. You are sure to get the help you need when you use the IBX service number or one of their other convenient contact avenues.
IBX Customer Service Number
The fastest and most direct way to get help from a customer care agent is through their customer service number. When you have connected with a representative on the phone, they can help you to review the providers that are in your network, help you apply for an individual health plan, see if you qualify for Medicare, manage your account, and update your payment options. When you call, you can conveniently solve your issues or get your questions answered on your way home from work or while you’re watching TV.
Agents are available Mon-Fri, 8 am to 6 pm
IBX Email Address
If you don’t have a pressing matter, it may be more convenient to send an email to customer service. That way you can avoid any chance of waiting on hold or having to be transferred around to different agents while you’re wasting your precious time. Email also allows a customer service agent to have ample time to look at your issue and make sure you are getting the best resolution possible. They can help you manage your account and payment options, enroll in a different plan, check your Medicare eligibility, and alter your status as an in-network provider. Visit https://www.ibx.com/login and use your account information to log in and retrieve the customer service email address.
IBX Mailing Address
Though mailing is the slowest option for reaching a service agent, it can be much more convenient and ensure that you are getting the very best possible service. Once a representative receives your email, they will begin working on resolutions for your problems, like how to pay for your insurance each month, or how to enroll in Medicare, and get back to you in a couple of days. Don’t waste your time waiting on hold or constantly checking your email inbox. Write out your message, send it, and wait for the thorough response. Service has never been easier. Send your correspondence to the following address.
Independence Blue Cross
1919 Market Street, 2nd Floor
Philadelphia, PA 19103
IBX Customer Support Website
With a huge database of frequently asked questions, you may find that there really is no need for you to get into contact with a live service agent. You can get help managing your account and payment information and you can get information on different PPO plans, health savings accounts, and the Affordable Care Act. You can even figure out what your premium and deductible might be on a certain plan that you choose. To see the helpful information on the site, visit https://www.ibx4you.com/faq/index.html.
IBX Social Media
One of the best ways to connect with both customer care agents and other customers who are looking for insurance, just like you, is to visit the social media pages that IBX manages. They are on multiple platforms and provide plenty of opportunities for you get your problems solved by people who have experienced the same issues you are facing. You can even make a post and ask for responses from the agents that manage the social media account. You will get the best array of advice when you visit the social media pages that IBX provides. Use the links below to visit them.
To view their Facebook, visit https://www.facebook.com/ibx.
To see helpful videos from their YouTube, visit https://www.youtube.com/user/ibxphilly.
To follow IBX on Twitter, visit https://twitter.com/ibx.
To connect on Google+, visit https://plus.google.com/106371167613969365951.
Independence Blue Cross seeks to provide the best insurance coverage to its customers, both individuals and companies. They work hand in hand with providers to ensure that you get the best healthcare at the most affordable price. When you contact one of their service agents, you are sure to get help finding the plan that works best for your circumstance or your employees. Don’t hesitate to use any of the contact options provided above.