McKesson Customer Service Number

If you use the products and services of McKesson, then you should know about the important resources available to you including the McKesson customer service number. The company is very detailed in how they manage their customers and departments, and they are happy to assist you in whatever answers you are seeking. To find out more about McKesson and their customer service options then check out the rest of this article!

McKesson Customer Service Number

• Main Customer service line: 1-855-625-7385 or 415-983-8300
• Media Relations: 415-732-1384
• Investor Relations, Corporate Secretary, investor presentations, and financial news: 800-826-9360
• McKesson Foundation: 415-983-9478
• Career Portal Support: 415-983-8300
• Employment Verification: 866-295-7363
• Health Systems, Medical Practices, and Surgery Centers: 866-625-2679
• Home Health Agencies, Hospice, and Home Medical Equipment Providers: 888-822-8111
• Long-Term Care, including Skilled Nursing and Assisted Living: 800-347-2456

McKesson Specialty Health (Monday – Friday, 7:00 am – 7:00 pm CT)

• Oncology Practices: 800-482-6700
• All Other Specialty Practices: 800-477-9800
• Contact intraFUSION Management: 866-861-7676
• Support & Services for Manufacturers: 888-646-8776
• McKesson Plasma and Biologics (MPB) Emergency Orders 24/7 from 8:00 am – 6:30 pm (CT): 877-625-2566 (877-MCK-BLOOD).

Pharmacy Distribution Sales and Support:

• Independent, small, and medium-chain pharmacies: 855-625-7385 (855-MCK-RETL) 
• Health system and alternate site pharmacies: 800-571-2889
• Over-the-Counter Product Sales (Monday- Friday 8:00 am – 5:00 pm EST): 877-625-3343
• Health Mart – Become a Health Mart Pharmacy: 866-329-0113
• RelayHealth Pharmacy Solutions: 800-868-1309

McKesson Pharmacy Systems:

• General Inquiries: 866-682-8942
• Pharmacy Business Services: 800-289-2192 (option 3)
• McKesson Printing Services: 866-950-8738 

 

McKesson High Volume Solutions: 610-993-4347

Claims and Transaction Processing Software and Services for Pharmacy Benefits Managers (PBMs): 630-660-1367

Medication Packaging Services for Hospitals and Long-Term Care Pharmacies: 888-680-4759

Marketing and Adherence Programs for Manufacturers: 800-479-9546

Medical-Surgical Customer Support

Product & Order Questions, Products Returns or Address Changes

• Billing & Invoice Inquiries: 800-453-5180 
• Health Systems, Medical Practices, and Surgery Centers: 866-625-2679
• Long-Term Care, including Skilled Nursing and Assisted Living: 800-347-2456
• Home Health Agencies, Hospice, and Home Medical Equipment Providers: 888-822-8111

McKesson Patient Care Solutions (MPCS) (Mon-Fri: 8:00 am – 8:00 pm EST and Sat: 9:30 am – 5:00 pm EST): 855-404-6727

Customer Systems Technical Support ( Monday-Friday 8:00 am – 5:00 pm EST): 800-422-0280

Customer Service for Pharmacies:

• Independent Small and Medium Chain Pharmacies: 855-625-7385 (855-MCK-RETL )
• Retail National Accounts: 855-625-6285
• Hospitals and Health Systems: 855-625-4677

Technical Support: 800-793-9875

Health Mart Customer Support (Monday – Friday, 7:00 am – 9:00 pm CST): 855-458-4678  (855-HLTH-MRT)

Health Mart Atlas Support (Monday – Friday 8:00 am – 8:00 pm EST): 800-824-1763

Co-Pay Assistance, Loyalty Script, and Coupon Support: 800-479-9546

All inquiries, including help for patients with coupons and cards: 800-657-7613 (Automated Support for Pharmacists)

McKesson Specialty Health Customer Support (Monday-Friday 7:00 am – 7:00 pm CST):

• Oncology Practices: 800-482-6700
• All Other Specialty Practices: 855-477-9800
• intraFUSION Infusion Management Customer Support: 866-861-7676

My Care Plus Support: 855-887-6788

McKesson Plasma and Biologics (MPB) (8:00 am – 6:30 pm CST Emergency 24/7): 877-625-2566 (877-MCK-BLOOD)

iKnowMed and Lynx Technical Support: 888-338-8445

RelayHealth Pharmacy Solutions Customer Support: 800-388-2316

EnterpriseRx:

• 866-821-7279 – General Support
• 866-250-4684 – Hospital Health System Support
• 800-283-2892 – Retail National Chain Support
• 800-872-0006 – POS (Point of Sale) Support

Pharmaserv Support and more:

• 800-424-0444 – Option 1
• 800-837-4767 – Pharmaserv POS (Point of Sale) Support

McKesson Pharmacy Systems Customer Support Center:

• 800-944-1100 – (Option 3)
• 800-872-0006 – POS (Point of Sale) Support

McKesson High Volume Solutions Customer Support Pharmacy Automation: 866-263-6144

McKesson Email/Contact Form

There are several email contacts in which you can reach McKesson depending on the department:

• McKesson Foundation: McKessonFoundation@McKesson.com
• Media Relations: April.Marks@McKesson.com
• Investor Relations: Investors@McKesson.com
• Career Portal Support: CareersHelp@McKesson.com
• McKesson Specialty Health: msh.providers@mckesson.com 
• McKesson Plasma and Biologics (MPB): mpb@mckesson.com
• My Care Plus Support: supportmycareonline@mckesson.com
• Pharmasery: MPSPFW@McKesson.com
• PharmacyRX Support: PharmacyRxSupport@McKesson.com
• Company literature: MPCSinfo@mckesson.com

You can also fill out the email contact form located here: https://www.mckesson.com/Contact-Us/ 

Be sure to provide your name, address, and telephone number at which you can be reached.

McKesson Mailing Address

If you would like to write to McKesson, you can send general correspondence to the following address:

McKesson Mailing Address: One Post Street, San Francisco, CA, 94104

For more detailed matters, you can send mail to the following addresses depending on the location:

• McKesson Patient Care Solutions Headquarters Airside Business Park 540 Lindbergh Drive Moon Township, PA 15108
• 1667 Shug Jordan Parkway Auburn, AL 36830-0257
• 2 Twosome Drive Moorestown, NJ 08057

McKesson Customer Support Website

McKesson uses their customer service page to provide contacts for corporate offices, sales, and other support contacts. You can also access customer and sales portals, read their blog posts, and find their social media pages. You can find all of this information here: http://www.mckesson.com/contact-us/support-contacts/.

McKesson Social Media Accounts

Check out these social media accounts from McKesson that provide education, service, and support to current and future customers!

• McKesson Facebook: https://www.facebook.com/McKessonCorporation/
• McKesson Twitter: https://twitter.com/mckesson
• McKesson LinkedIn: https://www.linkedin.com/company/mckesson
• McKesson Instagram: https://www.instagram.com/mckessoncorporation/
• McKesson YouTube: https://www.youtube.com/user/mckessoncorporation

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

McKesson’s customer service team is equipped to handle a wide range of inquiries:

• Ordering and delivery of medical supplies and pharmaceuticals.
• Support for pharmacy management software and prescription automation systems.
• Information on joining the Health Mart franchise for independent pharmacies.
• Assistance with McKesson’s technology solutions, such as the oncology platform and integrated dispensing services.
• Queries related to financial news, investor resources, and corporate governance.
• Guidance on using McKesson’s patient care products and homecare solutions.
• Technical support for McKesson’s digital and pharmacy systems.

About McKesson

McKesson is a healthcare and medical distribution, information, and technology company. It provides medical supplies, prescriptions, over-the-counter drugs, healthcare IT, and pharmacy management software. Mckesson Corporation is currently ranked 5th on the Fortune 500 list for health care services and information technology.

McKesson was founded in 1833 with the mission to advance the health of the healthcare system by advancing the success of their partners. The company’s vision statement is to bring together clinical knowledge, process expertise, technology, and resources to fundamentally change the cost and quality of available healthcare services.

 

McKesson Headquarters Location Map