Mercury Insurance is dedicated to customer service and is available through a variety of communication avenues, like their customer service number. As a major provider of both home and auto insurance, they understand the importance of their products. These are not simple services that are unimportant to consumers. Insurance is a necessary and essential part of life so when something goes wrong and you need to submit a claim, it is crucial that issues are resolved quickly and conveniently. Mercury agents are there to help everything go smoothly and reduce the worry in your life.
Mercury Customer Service Phone Number
One of the best ways to get in direct contact with a live support agent is by phone. This is very convenient as it doesn’t require you to leave your home and lets you interact quickly and directly. A customer service representative can help you manage your payments and renewal settings, answer questions about services or claims, and even resolve issues you may be having with your policies or coverage. Calling is also the best way to get roadside assistance when you need it, from engine trouble to flat tires. When you run into a problem, they are there to help. Call the following number to get in touch.
Mercury Email Address
Mercury provides a convenient contact form that serves as their method of online communication. You can fill out the form with all of your information and send a message to a customer support agent. From there, they can look at your questions about their products and pricing, help you to find a local agent or even give you a quote for insurance. While it may not be the quickest option, it can be very convenient if you are having an issue outside of business hours. It also gives a representative ample time to look over your message and make sure that you are getting the best service possible. To use the contact form, visit https://cp.mercuryinsurance.com/contact-mercury?src=cw.
Mercury Mailing Address
A slower but often convenient way to send inquiries or messages is through the mail. Instead of having to wait on hold for a service representative to talk to, you can send your message directly to a support agent. This also ensures that the person who receives your message can focus their attention on your issue and work hard to resolve it in the best and most convenient manner for you. In order to send mail, use the following address.
Mercury Insurance Group
P.O. Box – 11991
Santa Ana, CA 92711
Mercury Support Website
Although Mercury does not have a normal support site with frequently asked questions and other support topics, they do have a blog that displays much of this information. On their blog, you can see news about the company, as well as explore interesting articles that layout important topics about payment frequency and options, how to make a claim, how to cancel service, and how to get a free quote. Instead of waiting on hold or for a response from an agent, you can try and figure out your issue on your own. This is especially convenient if an agent is not readily available for discussion. To view the site, visit https://blog.mercuryinsurance.com/.
Mercury Social Media
Another way to connect with both support agents and other customers is through Mercury’s numerous social media pages. You can ask questions, see important posts, as well as interact with those who may have had the same issues or may use the same products as you. This can be very insightful and may be a great place to stop before you try and contact an agent. Use the following links to view their social media pages.
For Facebook, visit https://www.facebook.com/MercuryInsurance.
To follow them on Twitter, visit https://twitter.com/MercuryIns.
To connect on Google+, visit https://plus.google.com/+mercuryinsurance.
To watch helpful videos on YouTube, visit https://www.youtube.com/user/mercuryspots.
Mercury is a premier insurance group that tries to offer the best coverage and rates to its customers. They are dedicated to making sure that you are taken care of and have peace of mind. Thus, they provide multiple avenues of support and invest in helpful ways to let customers contact them and receive the information they need.