Minute Clinic Customer Service Number

CVS walk-in clinics, known as the Minute Clinic, have been changing the healthcare industry for the better, allowing patients to get help with minor injuries or minor illnesses, like ear infections or strep throat, without a visit to their doctor, urgent care center, or emergency department. Patients of the CVS Minute Clinic should know how to contact their local Clinic in case they have questions, want to check on clinic hours, or need help locating a CVS Pharmacy with an available Minute Clinic. CVS offers customers multiple ways to contact their walk-in clinics to learn more about their services, legal information, corporate information, the type of care they provide, and more. 

Continue reading this guide to explore the various contact methods for CVS walk-in clinics. 

Minute Clinic Customer Service Number

If you want to call the Minute Clinic customer service number, you can reach them at 1-866-389-2727. Current or future patients can use this number to get help as soon as possible. CVS encourages patients to call this number to schedule an appointment before coming in, just to ensure that there’s space available and enough providers available to help when they visit. You can also call this number 24/7 to learn more about patient authorization forms, get the results of your Hepatitis C test or other test, and ask for store locator help.

Alternatively, you can use the CVS store locator to find a CVS near you that has a walk-in Clinic available. The locator provides a store phone number, allowing you to contact that store’s Minute Clinic directly to set up an appointment, see if there’s space available for a walk-in appointment, and ask for directions.

Minute Clinic General Customer Service: 1-866-389-2727

Minute Clinic Store Phone Number Locator: https://www.cvs.com/minuteclinic/info 

Minute Clinic Email/Contact Form

There is no general contact/email form on the Minute Clinic website. However, you can log in to your account to send a message to the customer care team if you have general questions or need more information on a recent visit to a Minute Clinic. If you have questions about policies regarding your healthcare and privacy, you can email Minute Clinic directly at retailprivacy@cvshealth.com.

Minute Clinic Mailing Address

If you would like to send traditional mail to Minute Clinic, you can write to the headquarters at the address below. Note that this is the CVS headquarters’ address, so you’ll need to make it known in your letter that you’re addressing the CVS Minute Clinic specifically. Avoid sending any personal information via mail, and use a different method, like the CVS Minute Clinic phone number, if you require a quick response. 

Minute Clinic
One CVS Drive,
Woonsocket, RI 02895

Minute Clinic Customer Support Website

The Minute Clinic FAQ page is a helpful resource to bookmark if you plan to use your local Minute Clinic frequently. The page has contact information and answers to frequently asked questions about CVS’s services, which can help you understand the type of treatment you’ll get at a Minute Clinic, how they use your health insurance information, how COVID-19 testing works at each location, and more. You can also sign up for the newsletter, learn more about services offered, browse Minute Clinic locations, check your insurance and pricing, pay a bill, discover available careers, and learn more about policies on the customer support website.

Minute Clinic Customer Support Website: https://www.cvs.com/minuteclinic/info 

Minute Clinic Store Locator

CVS devotes a page of its website to locating CVS stores, allowing you to find a store near you that offers the services you need, like the Minute Clinic. Search for a store by entering your ZIP code or city and state into the search bar. In the list of available stores near you, the clinic locator will show what services are available at each store, allowing you to find your closest Minute Clinic and their direct number to call for assistance or to schedule an appointment. 

Minute Clinic Locator: https://www.cvs.com/minuteclinic/info 

Minute Clinic Social Media

Minute Clinic encourages customers to get involved in the conversation on their social media pages. CVS remains active on various social media channels, often describing its services, sharing customer feedback and clinic reviews, and offering services for patients, primary care physicians, health insurance companies, and more. Follow along with their socials to communicate with other CVS patients, ask questions, get answers to common questions, and learn when updates to their services are available, like new antibody testing or telehealth options. Although you shouldn’t share personal health information through social media, you can contact Minute Clinic with general questions or feedback by sending a direct message on social media. 

• Minute Clinic Facebook: https://www.facebook.com/MinuteClinic/
• Minute Clinic X/Twitter: https://twitter.com/minuteclinic
• Minute Clinic YouTube: https://www.youtube.com/channel/UCFwzWrk8u5ycjhmgpSeQ_Yg

About CVS MinuteClinic

CVS MinuteClinic is a retail-based health service provided at CVS stores and some Target stores within the United States. The Minute Clinic service provides treatments for various health issues such as allergies, bladder infections, ear wax removal, sinus infections, bronchitis, strep throat, and more. They also provide health screenings and physicals and can screen for diabetes, cholesterol, blood pressure, obesity, mononucleosis, pregnancy, tuberculosis, and other health needs and conditions. 

Minute Clinic was founded in 2000 initially as QuickMedx as an add-on to CVS pharmacies to provide adequate health care to their patients that’s affordable and convenient. The walk-in medical clinics inside CVS have expanded to over 30 states in the U.S. and are open seven days a week, evenings and weekends, with no appointment necessary. Most health insurance plans are also accepted for customer convenience, allowing patients to get flu shots, TB testing, COVID testing, and other essential services and quality health care without needing an in-person doctor visit or virtual care. Health care services are provided for adults and children who are 18 months and over. 

Minute Clinic Headquarters Location Map