|Address||Elmer L. Andersen Human Services Building, 540 Cedar Street, St. Paul, MN 55101|
|Calling Hours||8 AM - 4 PM Monday - Friday|
If you are a Minnesota resident and you need assistance with healthcare, then it is important to know about the MNsure customer service number. The team is eager to help consumers find the right program and are happy to assist with any questions, concerns, or comments.
MNsure is dedicated to helping individuals and families in Minnesota get health care. The company offers customer service options over the phone and through a mailing address. To learn more about MNsure and what they do you can find out more in this article!
MNsure Customer Service Number
If you would like to reach the contact center at MNsure, you can reach the department at
855-366-7873 or 651-539-2099. The hours of customer service are Monday-Friday 8:00 a.m. to 4:00 p.m.
Medical Assistance or Minnesota Care: Minnesota Health Care Programs (MHCP) Member Help Desk: 1-800-657-3739
For assistance with Medicare, contact the Senior LinkAge Line® at 800-333-2433.
To find additional phone numbers for Minnesota Care, you can see them here: https://mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/contact-us/minnesotacare-office.jsp.
MNsure Email/Contact Form
There is not a specific customer service email/contact form for you to fill out on the MNsure website, unfortunately. However, individuals with Disabilities who would like to request documents or alternative formats (such as large print, audio, or Braille) or have questions or comments can contact the Accessibility and Equal Opportunity Office (AEO) at AEO@MNsure.org.
MNsure Mailing Address
If you would like to send traditional mail to MNsure you can write to their headquarters at the following address:
Elmer L. Andersen Human Services Building
540 Cedar Street
St. Paul, MN 55101
To find additional mailing addresses for Minnesota Care, you can find them here: https://mn.gov/dhs/people-we-serve/adults/health-care/health-care-programs/contact-us/minnesotacare-office.jsp.
MNsure Live Chat
Unfortunately, there is no live chat option to speak with a customer service representative on the MNsure website. However, you can always contact someone through the customer service number or find other resources on the MNsure website.
MNsure Customer Support Website
The customer service guide on the MNsure website helps to find out who to contact with questions and concerns, and where to get information on familiar topics. You can find general program information, information on Medicare, Application support, financial help, payment information and contacts, plans and coverage, plan cancellations and changes, and appeals. All of this information can be found here: https://www.mnsure.org/help/customer-service/index.jsp.
The contact center on the MNsure website provides customer service phone numbers and hours of availability. You can also get online help, find out healthcare marketplace hours, contact your insurance company about billing questions, stay in touch with MNsure, get help with Medical Assistance and Minnesota Care, and there is help for those with disabilities. You can access all of that information here: https://www.mnsure.org/help/contact-us/index.jsp.
If you would like to access the county and tribal directory you can find the full list here:
Additionally, if you need to access the help page on the MNsure website, you can get further information on the programs available and find out how to get free in-person help from an enrollment expert. The help center can be found here: https://www.mnsure.org/help/.
MNsure Social Media Accounts
MNsure uses their social media accounts to educate the public about the services that are offered to Minnesota residents who need health care. They share videos and posts to explain the organization as well as feedback from consumers. MNsure also posts about local information; health care tips and customer service information. On Facebook, MNsure replies to Facebook comments and messages 8 a.m. – 5 p.m. Monday – Friday. Weekend and holiday hours vary. To check out the MNsure social media pages click the links below!
MNsure Facebook: https://www.facebook.com/MNsure/
MNsure Twitter: https://twitter.com/MNsure
MNsure YouTube: https://www.youtube.com/user/MNsure
MNsure is a health insurance marketplace for the state of Minnesota that was formed in 2013. It enables people and small businesses to purchase health insurance at federally subsidized rates. The health insurance exchanges were established as part of the 2010 Patient Protection and Affordable Care Act. This act allows individuals to purchase health insurance in state-run marketplaces, rather than through the federal government. MNsure is headquartered in Saint Paul, Minnesota.
MNsure allows users to set up an account, see if they qualify, and apply and enroll. They also offer information on Medical Assistance and MinnesotaCare. This program helps with finances for those who are eligible for low-cost or no-cost health insurance. The Minnesota Department of Human Services manages these sponsored programs.