|Address||P.O. Box 3199, Winston-Salem, NC 27102-3199|
|Calling Hours||8 AM - 9 PM Monday - Friday, 9 AM - 7 PM Saturday|
Are you searching for the National General Insurance customer service number so you can file a claim on your car? Perhaps you want to add coverage to your home or RV? Whether you worked directly with the company or through another agency, if you have a policy through National General Insurance, read on to discover the best way to contact customer care reps.
National General Insurance Customer Service Number
Do you need insurance? If so call 800-462-2123.
Did you purchase your insurance directly through National General Insurance – either online or by phone? If so, call 888-293-5108. This number is answered Monday through Friday from 8 a.m. to 9 p.m. and on Saturday from 9 a.m. to 7 p.m. They are closed on Sunday. All times are ET.
If you need help with our policy and you bought it through an independent or local agent, call 877-468-3466. This number is answered Monday through Friday from 8 a.m. to 6 p.m., no matter what time zone. They are closed on the weekend.
Does your policy start with CCA, COH, CAZ, or CTX? Then call 888-859-1181. Call Monday through Friday from 8 a.m. to 8 p.m. ET.
If your policy starts with CNC, call 855-234-6270. Call between Monday through Friday from 8 a.m. to 8 p.m. ET.
Did you already file a claim and want to check the status? Call 888-233-4575.
To file a new claim, call 800-325-1088. This number is answered 24 hours a day, seven days a week.
National General Insurance Email/Contact Form
It looks as if the company prefers customers to call them. There are no apparent email addresses or contact forms. The only form readily available is the claims form located here: https://www.nationalgeneral.com/Claims/ReportClaim/questions.asp. Be prepared with all of your pertinent information before filling out the form.
National General Insurance Mailing Address
Send correspondence to
National General Insurance
P.O. Box 3199
Winston-Salem, NC 27102-3199
Send payments to:
National General Insurance
PO Box 89431
Cleveland, OH 44101-6431
National General Insurance Live Chat
Need help filing a claim? Go to the live chat option on this page: https://contactus.nationalgeneral.com. There are no hours listed, but you can see if customer care reps are online or not from this website.
National General Insurance Support Website
Click here for their customer care website: http://www.nationalgeneral.com/customer-care/. From this page, you can manage your policy, file a claim, make a payment, find an agent, or receive answers for FAQs. There is also a link to email the company, but it links you to the page listing all the company phone numbers. There is no email address or contact form in sight.
To find an outside agent, go to this website: http://www.nationalgeneral.com/agents/. Search by the agent’s name, your zip code or city.
Do you want to sell National General Insurance’s product? Fill out the contact form linked here: https://www.nationalgeneral.com/agents/becomeAppointed/questions.asp.
If you would like to peruse the fine print of your policies, go to this link: https://service.nationalgeneral.com/QuickPayAuthentication.aspxand login to their site.
National General Insurance Social Media Accounts
NGI has a presence on social media, but you are not able to tell from their website. There are no links provided. Instead, use the links below.
National General Insurance Facebook: https://www.facebook.com/NationalGeneralInsurance/.
NGI uses their Facebook page to allow customers to find their phone numbers. Customers are unable to send messages via Facebook.
National General Insurance Twitter: https://twitter.com/search?q=National General Insurance&src=tyah. NGI has an underwhelming presence on Twitter, and again, do not plan to send a message via this platform.
National General Insurance LinkedIn: https://www.linkedin.com/company/national-general-insurance/
Find out about the corporate climate for NGI.
National General Insurance Google+: NGI does not use Google+.
About National General Insurance
Founded in 1920, National General Insurance is the only American insurance company that started within the automobile industry. It is located in Winston-Salem, North Carolina. As of 2018, they had 3,800 employees.
National General Insurance began with a merger of Integon, a life insurance company, and Motors Insurance Company. They write policies for high-risk drivers.