|Address||51 Madison Avenue New York, NY 10010|
|Calling Hours||24/7 365|
Are you ready to purchase life insurance and need the New York Life Insurance customer service number? Find out the best way to open an account or how to alter the investment of an account by reading the rest of this article.
New York Life Insurance Customer Service Number
Even though there are offices all over the country, the primary number to call is 800-CALL.NYL or 800-225-5695. That has to be one of the most natural business phone numbers around. Customers can use this number all across the country. The website directs customers to use this number in the following situations:
Problems registering or logging into an account.
Problems making an online payment.
Verifying a policy.
Getting more information about your policy.
How to stop getting marketing materials from NYLI.
How to receive documents by mail instead of online.
New York Life Insurance Email/Contact Form
Even though it seems that calling is preferred, NYLI also has a contact form located here: https://www.newyorklife.com/contact/email-nyl/.
This contact form should be used for the following situations:
Cultural Marketing Advertising Request
Employment Opportunities Request
Fund-raising/ Non-Profit Request
This form is not used for typical customer service issues.
To receive information from a local source on typical customer service issues, fill out the following contact form: https://www.newyorklife.com/contact/. A local representative of the company will contact you regarding your policy.
If you are determined to send an email to NYLI, visit the main page of the website located here: https://www.newyorklife.com. Scroll to the very bottom of the page, and click on the envelope icon. An email interface pops up.
New York Life Insurance Mailing Address
Even though there are branches all over the country, the corporate headquarters are in NYC.
New York Life Insurance
51 Madison Avenue
New York, NY 10010
New York Life Insurance Live Chat
New York Life Insurance does not offer a live chat service on their website, but you are able to send direct messages through Facebook from the following link: https://www.facebook.com/newyorklife/.
New York Life Insurance Support Website
After spending some time on their website, you may not need to contact a customer rep of New York Life. Search here for answers to FAQ: https://www.newyorklife.com/faqs/.
Customers can also use this area of the website to contact a media spokesperson, request an annual report, request a prospectus by mail, and to receive help with assistive technology.
New York Life Insurance Social Media Accounts
Besides the main phone numbers and filling out the contact form for a local representative to contact you, the next best way to reach customer service is through social media accounts.
New York Life Insurance Facebook: https://www.facebook.com/newyorklife/.
Once you get to their Facebook account, it is beneficial. Be careful of the link on their website though. The link allows you to share their contact information. This is not very helpful. Customers can send messages to customer service reps via Facebook.
New York Life Insurance’s Twitter: https://twitter.com/NewYorkLife.
You can Tweet to NYLI, but you are unable to send messages to customer care reps.
New York Life Insurance’s LinkedIn: https://www.linkedin.com/company/newyorklife/. Again, don’t click on the link from their website because that encourages you to share the contact information with all your connections. This isn’t helpful. Instead, use the link above. Once there, you will find info regarding the corporate side of NYLI.
New York Life Insurance Google+: https://plus.google.com/+newyorklife.
Follow NYLI on Google+.
About New York Life Insurance
First opened in 1845, Nautilus Mutual Life sold fire and marine insurance. They changed their name to the current one in 1849. New York Life Insurance has altered as history changed. Early in the company’s history, they insured the lives of slaves for their owner. They also sold policies to soldiers fighting in the Civil War.
The company continued to grow throughout the decades. In 1892, the president of the company introduced the idea of branch locations, which enabled agents to work for the company across the country and add to the list of insured.
Currently, there are 11,320 employees and 12,000 agents of NYLI.