New York Life Insurance Customer Service Number

Are you ready to purchase life insurance coverage and need the New York Life Insurance customer service number? New York Life Insurance Company offers many varieties of a life insurance policy, from disability and long-term care to term life insurance and accidental death. Find out the best way to open an account or how to alter the investment of an account by reading the rest of this article.

New York Life Insurance Customer Service Number

Even though there are offices all over the country, there is one primary number to call: 1-800-CALL-NYL. That has to be one of the most natural business phone numbers around. Customers can use this number all across the country. 

New York Life Insurance Customer Service Number: 1-800-225-5695

A Customer service representative is available Monday to Friday, 8 am to 7 pm ET.

The website directs customers to use this number in the following situations:

• Problems registering or logging into an account
• Problems making an online payment
• Verifying a New York Life policy
• Getting more information about your policy
• How to stop getting marketing materials from NYLI
• How to receive documents by mail instead of online

New York Life Insurance Email/Contact Form

New York Life does not seem to have an email or contact form on its website. If you wish to contact them online, you will need to either register and create an account or log into your account. 

If you have an agent, you can find them with their easy online tool.

Find your agent: https://www.newyorklife.com/agents/find-an-agent/locator

If you don’t have an agent, you can use their agent directory to connect with one. You will need to enter some personal information into the form. 

New York Life Insurance Agent Directory: https://www.newyorklife.com/leads-agents/get-started-now

New York Life Insurance Mailing Address

Even though there are branches all over the country, the corporate headquarters are in NYC.

New York Life Insurance Mailing Address:

New York Life Insurance
51 Madison Avenue,
New York, NY 10010

New York Life Insurance Support Website

On the Contact Us page of their website, New Your Life Insurance has many ways you can contact their agents or their customer service representatives. 

By logging into their accounts, customers can keep their accounts up to date, make secure payments, and verify and update their beneficiaries. 

New York Life Insurance Social Media

Besides the main phone numbers and filling out the contact form for a local representative to contact you, the next best way to reach customer service is through social media accounts.

• New York Life Insurance Facebook: https://www.facebook.com/newyorklife/
  • Once you get to their Facebook account, it is beneficial. Be careful of the link on their website, though. The link allows you to share their contact information. This is not very helpful. Customers can send messages to customer service reps via Facebook.
• New York Life Insurance Twitter: https://twitter.com/NewYorkLife
  • You can Tweet to NYLI, but you are unable to send messages to customer care reps.
• New York Life Insurance Instagram: https://www.instagram.com/newyorklife/
  • Find lots of tips and info on their Instagram.
• New York Life Insurance LinkedIn: https://www.linkedin.com/company/newyorklife/
  • Again, don’t click on the link from their website because that encourages you to share the contact information with all your connections. This isn’t helpful. Instead, use the link above. Once there, you will find info regarding the corporate side of NYLI.

About New York Life Insurance

First opened in 1845 in the United States, Nautilus Mutual Life sold fire and marine insurance. They changed their name to the current one in 1849. New York Life Insurance has altered as history changed. Early in the company’s history, they insured the lives of slaves for their owners. They also sold policies to soldiers fighting in the Civil War.

The company continued to grow throughout the decades. In 1892, the president of the company introduced the idea of branch locations, which enabled agents to work for the company across the country and add to the list of insured.

Currently, there are 11,320 employees and 12,000 agents of NYLI.

New York Life Insurance Headquarters Location Map