Premera Customer Service Number
| Category : | Insurance |
| Phone | 800-722-1471 |
| Address | 7001 220th St., SW Building 1, Mountlake Terrace, WA 98043 |
| Calling Hours | 5 AM - 8 PM Monday - Friday |
| Website | https://www.premera.com |
If you’re a Premera health insurance customer or an accepting independent provider, there may come a time when you need technical support or assistance managing your plan or members’ plans. In that case, having Premera’s customer service information available can be handy, allowing you to solve problems quickly, like a forgotten ID to log into your account or navigating your provider network for your plan. Premera has a few customer service options for help with plans, prior authorization requests, claims, updating contact information, and more, which are included in this guide.
Premera Customer Service Number
Do you need to know how to enroll in a Blue Shield plan with Premera or see if one of their health plans covers out-of-state providers and, if so, which ones? Do you have questions about your eligibility or wish to update your personal information? The experts at Premera’s customer service department are there every day to help you solve concerns like this. Whether you’re a provider needing prior authorization or a consumer who needs to update their contact information, you can get help from the same customer service number.
Premera Customer Service Number for Employer-Sponsored Plans: 1-800-722-1471
Hours of Operation: Monday through Friday, 5 am to 8 pm PT
Premera Customer Service Number for Individual Plans: 1-800-607-0546
Hours of Operation: Monday through Friday, 8 am to 6 pm PT
Premera Mailing Address
The headquarters for Premera Health Care is located in Mountlake Terrace, Washington, in the United States. You can use this mailing address to request Premera health plan documents and provider lists, as well as offer suggestions and feedback regarding your recent experiences with the company or an authorized provider. Avoid sending any sensitive personal information through the mail.
Premera Mailing Address:
Premera
7001 220th St.
SW Building 1
Mountlake Terrace, WA 98043
Premera Email Contact Form
Premera can answer fundamental questions for Premera members and independent providers via their email address below. They’ll be unable to answer any questions specific to your account due to HIPAA concerns but can respond to general questions for issues like advertising messages, preventative care benefits, and the plans governed by the Affordable Care Act. Use the online form to ask your question, being sure to enter your contact information to receive an email or phone response within the next 24-48 hours.
Premera Email Contact Form: https://www.premera.com/member/secure-inbox/sso-redirect
Premera Customer Support Website
One of the best places to start looking for answers to your questions in Premera is in their FAQ, which offers several answers to common questions that both providers and Premera customers ask. Whether you need technical support with the website or your online account, want to learn more about preventative care with a Premera health plan, or need to find an independent provider that accepts your plan, you can usually find the answers you need on this page without calling customer service.
Premera Customer Support Site: https://www.premera.com/wa/member/manage-my-account/frequently-asked-questions/
Premera Blog
When you’re looking into getting healthcare services, it’s essential to get as informed as possible about the topic. Following the Premera Blog will ensure that you get access to their news articles, updates on their services, and guidelines to help you pick the best healthcare plan for you. You’ll also find information on selecting insurance for your small business, learning how to dispose of prescription medication safely, and much more.
Premera Blog: https://www.premera.com/wa/visitor/healthsource/
Premera Social Media
Are you looking for information about the latest studies on depression or other medical concerns? Want to see what Premera is doing to help with the fight for equality in healthcare? Maybe you’ve heard that Premera is working to help patients manage costs and take control of their health, and you want to understand how that’s going and how you can get involved. Follow Premera’s social media channels to get answers to questions like these and connect with the company on a more personal level.
- X/Twitter: https://twitter.com/premera
- Facebook: https://www.facebook.com/premerabluecross
- YouTube: https://www.youtube.com/user/premerabluecross
- LinkedIn: https://www.linkedin.com/company/premera-blue-cross
About Premera
Premera was originally founded in 1933 to provide access to quality healthcare to people across the state of Washington. In 1952, the company expanded into Alaska, growing to a customer base of more than 2.8 million members and supporting over 400 nonprofit organizations. Premera has made their customers’ health and plan affordability a primary focus of their purpose, exemplified by their waiving of co-pays and deductibles for COVID-19 vaccinations and continuously finding ways to support affordable healthcare efforts in their local communities.
