Progressive Customer Service Number

Progressive is an insurance company that provides numerous ways for its customers to get in touch. We will discuss which number to call and which option to select, depending on whether you need to make claims, update billing details, get a quote, or any other matter.

There are also multiple methods to contact the company via the Internet. We will find out what these are and their estimated turnaround times.

Progressive Customer Service Number

Progressive’s 24/7 Customer Service number is 1-888-671-4405 or 1-800-776-4737. This number can put you through to a range of different departments, so it’s essential to select the right menu option.

• Those who wish to make a claim or report an accident should select option one after dialing.
• If you want to update your credit card or other billing details, choose option 2.
• Option 3 will put you through to Progressive’s sales department. They can supply a quote and help you purchase a policy.
• If your vehicle has broken down, select option 4 for roadside assistance.

If you believe you have been a fraud or identity theft victim, call 1-888-288-0770. This will put you in touch with the company’s security department, where a specialized operator will assess the situation and tell you what to do should a crime have been perpetrated.

Progressive’s Customer Service number: 1-888-671-4405 or 1-800-776-4737

Progressive Insurance Contact Form

To ask a non-urgent question, simply log into your account at https://www.progressive.com. You can then use the contact form to send a message. This is mainly for those unavailable during the company’s live chat hours.

You can still use the contact form without logging in if you don’t have a Progressive account. Visit https://www.progressive.com/contact-us/ and then scroll down the page about a third to select the “email us without logging in” option. This will include a contact form where you must enter your name, address, and message.

Keep in mind the average response time to messages is five business days.

Progressive Live Chat

Live chat support is available for customers who have a current policy with Progressive. All that is required is to visit https://www.progressive.com/contact-us/ and log into your account. You can then receive support from a natural person using the website’s instant messenger system. Consultants reply to each message within seconds and are friendly, knowledgeable, and professional.

This communication method is ideal for people who have questions about the terms of their current policy or billing plan. It is not recommended for those who wish to make a claim or report an incident (people in these situations are better off completing a phone call or submitting a claim directly through their online policy account).

• Live chat support is available Monday to Friday from 5 am to midnight EST.

Progressive Customer Service Website

The answers to common questions, such as “Why did my rate change?” and “How do I cancel my policy?” can be found at https://www.progressive.com/contact-support/.

For more comprehensive information, it’s best to log into your policy account (if you have one). This is where you can use 24/7 self-service and access detailed information about your policy.

Progressive Social Media

Progressive has a range of social media accounts. They have regular updates involving videos and photos. You can also send them a message and receive a reply within a few hours. You can visit them: 

• Facebook: https://www.facebook.com/progressive/. 
• Twitter: https://twitter.com/Progressive.
• YouTube: https://www.youtube.com/channel/UCzX4gPZ9x1iK29lv_sHhuDQ.
• LinkedIn: https://www.linkedin.com/company/progressive-insurance.
• Google+: https://plus.google.com/+progressive.

Who Should Reach Out to Progressive?

• Individuals and businesses seeking comprehensive coverage, including auto, home, commercial, and personal insurance products.
• Current customers need assistance with their policies, from auto insurance quotes to claims information and payment details.
• Prospective clients are looking for specialized insurance solutions such as motorcycle insurance, boat insurance, and commercial auto insurance.
• Users requiring support with Progressive’s digital tools, including the Progressive app for managing policies and accessing insurance resources.
• Those needing financial services related to insurance, such as car loan refinancing, home equity loans, and personal loans.

Why Contact Progressive?

• To obtain personalized auto insurance quotes, explore home warranty options or secure coverage for unique needs such as classic cars and watercraft.
• For assistance filing and tracking claims, understanding coverage options, or updating personal information and payment details.
• Access Progressive’s roadside assistance, home security solutions, and additional services to enhance customer protection and convenience.
• For inquiries related to Progressive Direct’s offerings, including business insurance, life insurance, and accessibility services across the United States.
• To leverage Progressive’s innovative tools for car shopping, home improvement project planning, and securing the best credit cards for financial health.

About Progressive

Founded in 1937 by Jack Green and Joseph M. Lewis, Progressive has evolved to become a leading force in the insurance industry within the United States. Renowned for its car insurance, Progressive also extends its offerings to home insurance, as well as coverage for motorcycles, boats, commercial vehicles, and more. The company’s pioneering spirit is evident through its series of firsts:

• Launching the initial drive-in claims office
• Creating the first insurance company website
• Offering real-time online policy purchases
• Developing a dedicated Android app for car insurance

Progressive’s commitment to innovation is matched by its broad range of insurance products, headquartered at 6300 Wilson Mills Rd, Mayfield Village, Ohio.

Progressive Headquarters Location Map