Red Cross Customer Service Number

Famed and respected around the world for their disaster relief, emergency assistance, first aid training, and other services, the Red Cross is already a prime example of what it means to serve others. However, knowing that many of the organization’s users and supporters may need additional help for a variety of reasons, they also have a knowledgeable and dedicated customer service team available through several contact methods. Read on to find out more about them.

Red Cross Customer Service Number

The quickest way to reach a customer service agent is through their phone lines. They are very direct and allow you to have immediate contact, making them perfect for emergency situations or questions. Of course, they’re also great for non-urgent issues, such as inquiries about blood donation, scheduling a local training session, downloading a digital certificate, ordering more medical or training supplies, or updating the personal data in your account. The representatives are trained to take care of all these problems and more, so you won’t have to worry about being transferred back and forth to different departments. Just call the Red Cross customer service number that best suits the nature of your inquiry.

Red Cross Customer Service Number for Training and General Issues/Inquiries: 1-800-733-2767 or 1-844-993-1845

Red Cross Customer Service Number for Supplies and Products: 1-833-733-7763

You’ll get assistance at these numbers Monday through Friday from 8:30 am to 9:00 pm EST. The training customer service number is also accessible on Saturdays from 8:30 am to 5:00 pm EST.

Red Cross Mailing Address

While this is probably the slowest way to contact the Red Cross, it can be convenient. You can write down your question, issue, complaint, request, or feedback no matter when comes up and simply put it in your mailbox or drop it off at the post office. It is especially helpful if you are sending a donation or would like to use their brand and media to promote them. Either way, send your documents to the following addresses.

Red Cross Corporate Mailing Address:

American Red Cross National Headquarters 

431 18th Street, NW 

Washington, DC 20006

Red Cross Donations Mailing Address:

American Red Cross

P.O. Box 37839

Boone, IA 50037-0839

Red Cross Email Address

If your inquiry is about training for paid employees or volunteers, then you’re in luck–there’s an email address set aside specifically for that topic. Use the address below to send messages and documents about it.

Red Cross Training Customer Service Email Address: support@redcrosstraining.org 

Red Cross Online Support

Whether you need help outside of operating hours or simply prefer to read, the Red Cross website is rife with opportunities for online learning. Try the FAQ page, for example. You can find answers to numerous frequently asked questions ranging from career possibilities to fundraising to legal issues to training and everything in between. 

Red Cross FAQ Page: https://www.redcross.org/faq.html 

Would you like to know how to contact a particular department more directly? Have a look at the Red Cross contact page. There are organized lists of phone numbers, addresses, and quick links to additional information about the subjects and departments that keep the Red Cross running.

Red Cross Contact Page: https://www.redcross.org/contact-us 

If you’re unable to find the information you need or would like to learn more, send an inquiry through an online support request form. Although there are support forms that you can fill out for specific topics, the general one is a great place to start if you’re not sure how to categorize your issue. They just need a summary of your question or problem to ensure you receive personalized assistance from the most appropriate party.

Red Cross Support Request Form: https://www.redcross.org/contact-us/general-inquiry.html 

Red Cross Social Media

Both regular and emergency communications are essential to the Red Cross’ effectiveness because it helps people stay aware and connected. That’s why the Red Cross maintains several social media pages, where you can keep yourself updated on current events and communities that are benefiting the organization’s assistance, as well as what you can do to be supportive or improve your life-saving skills for the sake of your friends and family members. You may even be able to use the pages to correspond with customer service representatives or reestablish contact with a loved one following a disaster.

• Red Cross Facebook: https://www.facebook.com/redcross/ 
• Red Cross Twitter: https://twitter.com/RedCross 
• Red Cross Instagram: https://www.instagram.com/americanredcross/?hl=en 
• Red Cross YouTube: https://www.youtube.com/user/AmRedCross 
• Red Cross LinkedIn: https://www.linkedin.com/company/american-red-cross 

About Red Cross

The American National Red Cross is an international humanitarian organization that responds to all kinds of disasters across the world. They are famous for the blood drives that keep them stocked and ready to respond at all times. No matter the disaster, the Red Cross will be there to help pick up the pieces and get people back on their feet. If you have trouble using any of their services, signing up for classes, or making a donation, use the contact avenues above.

Red Cross Headquarters Location Map