SSA Customer Service Number

Living with a disability can be difficult at the best of times, but the people at the Social Security Administration are there to help you get your benefits to make it easier. Maybe you aren’t disabled, but are in retirement and want to know how to get the resources you’ve paid into your entire life. You’d be surprised to find out how many Americans have passed the age of retirement but don’t know how to get their SSI benefits from the SSA. Luckily, the administration offers several ways to get in touch. Review their contact information below.

SSA Customer Service Number

When Americans start drawing close to retirement age or are facing issues with a disability that prevents them from working, they can contact the Social Security Administration to get assistance. Picking up the phone can put you in touch with a customer service representative who can use their extensive knowledge of the system to help you get the benefits you’re due. Business owners and managers can also reach out to ensure that they’re correctly paying the correct social security taxes so that their employees can access retirement and disability services as needed. 

SSA Customer Service Number: 1-800-772-1213

SSA TTY: 1-800-325-0778

A Social Security representative should be available to answer your call Monday through Friday from 8:00 am to 7:00 pm local time. Even if you don’t talk to a human, the line has numerous automated messages that can tell you answers to common questions that people want to ask when they call.

SSA Mailing Address

On occasion, the SSA may request that you send documentation to their home office. It’s a secure way to provide sensitive information or resolve legal matters. The address for the appropriate Social Security office can be found below and will ensure your package gets to its destination.

SSA Mailing Address:

Social Security Administration
Office of Public Inquiries
1100 West High Rise
6401 Security Blvd.,
Baltimore, MD 21235

SSA Online Support

The steps you must take toward taking advantage of your Social Security retirement or disability benefits are sometimes complex. Thankfully, the SSA’s official website maintains several sources of information that will help you get through the process. You’ll find guides on gaining access to the Death Master File, getting a new social security card, working with trust funds, and even learning about the latest research on disability, plus much more. Additionally, there is specific information for professional tax preparers.

One page to try is the site menu, which contains links to various sections of the website, all of them categorized by broad topics.

SSA Site Menu: https://www.ssa.gov/site/menu/en/

Alternatively, have a look at the FAQ page. People tend to have lots of the same questions about how their social security number and other personal information is used, as well as the process for obtaining social security disability and retirement benefits. This page will help you find many of the answers.

SSA FAQ Page: https://faq.ssa.gov/en-US/ 

If you can’t find the information you need or would like to get personalized assistance, fill out the support request form. You’ll receive an email from a representative who may ask follow-up questions or request documents that they need to resolve your inquiry.

SSA Support Request Form: https://secure.ssa.gov/emailus/ 

SSA Social Media

Every day, more people pass the age of retirement or find themselves in need of disability determination services, and many of them are deeply connected with the digital age. The SSA has taken steps to keep up with the modern requirements and lifestyles of American citizens by providing information through social media channels. Here, you’ll find constant updates on the state of social security, learn about new plans and changes in eligibility, and receive tips on filing for a disability claim, applying for Medicare or Medicaid services, etc. Even if you’re able-bodied or not anywhere near retirement, you may appreciate the occasional advice that the SSA provides on personal finance management to maximize your benefits when the time comes that you need them.

• SSA Twitter: https://twitter.com/socialsecurity/
• SSA Facebook: https://www.facebook.com/socialsecurity/
• SSA YouTube: https://www.youtube.com/user/SocialSecurityOnline
• SSA LinkedIn: https://www.linkedin.com/company/ssa

SSA Blog

For additional assistance in navigating the bumps on the road toward accessing retirement or disability benefits, the Social Security Administration has established a blog and updates it regularly. Here, you’ll learn more about investing for your retirement, using other resources available to those who are struggling with disability, and how to get the most out of your IRAs or 401(K)s. Following this blog will further prepare you for your august years or handling injuries and illnesses that affect your daily life. Think of it like preemptive customer service.

SSA Blog: https://blog.ssa.gov/

About the SSA

As a response to the nation’s economic woes of the period, Dr. Francis Townsend proposed the Townsend Plan of 1933. While not an official government organization, the Townsend Plan would be deeply examined by American politicians and legislators, most notably President Franklin D. Roosevelt. This set the stage for the establishment of the Social Security Administration in 1935. Since then, it has served a vital purpose in taking care of the nation’s elderly and vulnerable citizens. Today, millions of Americans benefit from these resources as they enter retirement or face a life with a disability.

SSA Headquarters Location Map